Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you proactively share. This includes your full name, company name, email, phone, delivery addresses, and particular preferences for your floral order. Payment details are also collected when you place orders, though processing occurs securely through our payment partners.

For corporate clients, we may also collect extra business information like company registration data, preferred delivery timelines, and budget guidelines to customize our service to your business demands.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We primarily use your information to complete flower orders and deliver outstanding customer support. This involves processing orders, organizing deliveries, crafting custom arrangements per your specs, and keeping you informed about your service needs.

We also use data to enhance our services and user experience on our site. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Roam Petal Oak respects your privacy and does not sell your personal data to others. We share information only when needed to deliver our services or when required by law.

We may disclose required information to trusted service partners who assist in running our operations, such as delivery providers, payment processors, and tech service suppliers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.

We may reveal information when required by law, a court order, or governmental request. We may also share data to protect our rights, assets, or safety, or the safety of our clients and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational controls to safeguard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is guaranteed to be completely secure. We continuously update our practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal information. Depending on applicable laws, you may be entitled to access, correct, delete, or limit how your data is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to gain insight into how visitors interact with our pages. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings through your browser. Disabling certain cookies may impact some features. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Roam Petal Oak and our site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will update the "Last Updated" date displayed at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.